KEYIDI TEXTILE / BUYER FAQs
Garment Manufacturing
FAQ
Fifteen practical answers to help you prepare your garment brief, understand the process and start the right conversation.
01 / BEFORE YOU ORDER
A clear start.
Cooperation, quantities and commercial details.
01. Are you a manufacturer or a trading company?
KEYIDI TEXTILE is Suzhou Keyidi Textile Co., Ltd., a garment production, processing and export company based in Luzhi, Suzhou, China. We coordinate with our affiliated garment factory, connecting buyers with technical, production and quality teams. For supplier onboarding, ask us to confirm the contracting company and the proposed production site for your order.
02. What garments do you make, and can you develop our designs?
Our core focus is woven apparel, including shirts, blouses and dresses; jackets and trousers can also be discussed against your brief. Share a tech pack, reference sample or sketch for a technical review. Pattern and sample development can help turn a concept into a production specification. Please define the development scope, artwork permissions and any exclusivity or confidentiality requirements before sharing restricted designs.
03. What is your MOQ? Can I start with a small order?
There is no single published MOQ for every garment. Feasibility depends on the style, fabric minimums, colours, size breakdown and custom trims. Send the quantity per style and colour, rather than only the total collection quantity. If a trial order is below a material minimum, ask whether a stock fabric, fewer colours or a simpler trim specification could make it workable; acceptance and pricing are confirmed after review.
04. What do you need for an accurate quotation?
Send your tech pack or reference images, measurements, fabric composition and weight, construction details, quantities by style and colour, size range, labels, packing requirements and destination. Include your target delivery date and any testing requirements. The quotation should identify its currency, validity, delivery basis and inclusions, including samples, testing and freight where applicable. A reference-image estimate needs to be reconfirmed once the specifications are complete.
05. What are your payment terms?
Payment method, currency, deposit and balance milestones are agreed for the individual order and recorded in the quotation or sales contract. We do not publish a universal deposit percentage. Clarify how material purchasing, sample approval, inspection and shipment relate to payment, and confirm any cancellation or change costs before placing the order.
02 / FROM BRIEF TO BULK
Develop with confidence.
Samples, materials and the production schedule.
06. How do sampling, sample fees and revisions work?
Start with a product brief and the closest available fabric reference. The sampling scope should specify the garment, materials, measurements and details to be assessed. Sample charges, courier costs, revision rounds and any credit against a bulk order need written agreement. Review fit, construction and finishing together, then consolidate your comments so the next revision has a clear brief.
07. How long will it take to receive a sample?
Sampling time is confirmed after the brief, material availability and development work have been reviewed. Custom fabric, printing, special trims and extra fit rounds can affect the schedule. Ask for the expected sample-ready date and courier transit separately. If you have a fixed launch date, share it at the start so sampling and production can be planned together.
08. Can you help with fabric selection and responsible material requirements?
Share the intended use, composition, weight, hand feel, stretch and care expectations. We can discuss fabric options against the garment brief; availability and suitability need checking for the project. Review swatches, colour approvals and relevant test results before bulk material approval. If you require organic, recycled or other specified materials, identify the exact claim and supporting documents needed. General training or supplier information does not establish a claim for your order.
09. Can I specify my own labels, trims and packaging?
Include brand labels, care labels, size labels, hangtags, buttons, zips and packing instructions in your brief. Customisation feasibility, artwork approval, supplier minimums and costs are confirmed with the order. Provide destination-market labelling instructions, barcode data and carton requirements before approval. Discuss any marketplace-specific preparation as a separate requirement rather than assuming it is included.
10. How is bulk production scheduled, and can I make changes after approval?
The production schedule depends on order quantity, material readiness, sample approval and available production capacity. Agree the conditions that start the lead time and distinguish the factory-ready date from arrival at destination. Changes to fit, fabric, colour or trims after approval can affect cost and delivery. Request a written impact review before a change is put into production.
03 / QUALITY & DELIVERY
Know what to expect.
Inspection, factory records, shipping and aftercare.
11. How do you control garment quality and agree inspection standards?
Quality discussions should cover fabric inspection, approved colours, cutting and sewing workmanship, measurements, finishing and packing. Use the approved sample and specification to define measurement tolerances, acceptable appearance and critical details. Agree the inspection stage, sampling plan and defect classifications before production; an AQL value should be specified for the order rather than assumed. Product testing requirements also need to match the garment and destination market.
12. What factory audit and certification records can I review?
Our quality and credentials archive includes historical factory audit and assessment records. Each record needs to be read with its original assessed entity, site, date, scope and status. Historical or expired documents are not proof of current approval. SMETA is an audit methodology, not a product certificate. Tell us your onboarding requirements so the relevant site documents and any need for updated assessment can be discussed.
13. Can I arrange an independent inspection or a factory visit?
Contact us in advance to discuss a buyer visit or third-party inspection at the proposed production site. Agree access, timing, inspection scope, sampling criteria, reporting and who pays the inspection cost before booking. If release depends on the result, include the acceptance and corrective-action arrangements in the order agreement. A visit or inspection should be scheduled around the relevant production stage.
14. How are shipping, customs responsibilities and landed costs agreed?
Share the delivery country, postcode or port, requested arrival date and preferred forwarder. Shipping options and charges are quoted against the order and route. Confirm the named delivery location, applicable Incoterms rule and version, customs responsibilities, duties, taxes and insurance in writing. Do not assume door-to-door delivery or import charges are included unless the quotation explicitly says so.
15. What happens if I find a quality issue or quantity discrepancy?
Contact us with the order reference, style, affected quantities, photographs and inspection or receiving records. Compare the issue with the approved specification, sample and agreed tolerances. Claim deadlines, evidence requirements and the process for agreeing a remedy should be set out in the order terms. Any rework, replacement, credit or other resolution depends on the findings and the agreement; there is no blanket outcome for every claim.
LET’S DISCUSS YOUR COLLECTION
Your next project.
Start here.
Share what you want to make, your quantities and your target delivery window.
KEYIDI TEXTILE
Suzhou Keyidi Textile Co., Ltd.
Luzhi, Suzhou, China